Everything about your holiday, arrival and fresh bread service.
Info about your booking in our apartments in Ladis.
Until what time can we check into our apartment? What about laundry? What rolls are in the bread bag? Can we bring our dog? And what if not all guests come? You have the questions and we have the right answers.
ARRIVAL AND DEPARTURE
Check-in: from 4 p.m
Early check-in is possible upon request and depends on availability.
If you arrive after 6 p.m., please let us know!
Check-out: is no later than 10 a.m.
DOWN PAYMENT
A deposit of 30% of the travel price is due upon reservation.
PAY
Can be transferred from home or paid on site with EC card, Visa, Mastercard (please check with your bank if your card is available abroad).
BREAD SERVICE
So that you can start the day well strengthened, we offer you our bread roll service on request. Here you have around 60 different types of bread to choose from. You can order the rolls the day before until 12:00 p.m. using the SuitePads in the apartments and they will be hung in a bread bag on your room door the next morning.
DIRECT BOOKING – ADVANTAGES
Whether by telephone, e-mail or online booking via our website - you will receive the best prices directly from us at the Alpenresorts Ladis Deluxe at the time of booking!
-Best price guaranteed
-Holiday advice tailor-made and tailored to your personal wishes
-individual insider tips
-exclusive packages and offers
-no hidden costs and fees
Breakfast basket
For a good start to the day, we will be happy to put together our Alpenresorts Ladis Deluxe breakfast basket for you. This can be booked from home under additional services.
DOGS
are very welcome in the Alpenresorts Ladis Deluxe on request. We charge €30.00 per day without food. Please bring a basket/blanket.
CHECK IN ONLINE
You will receive a QR code with your booking confirmation and can conveniently check in online from home.
LOCAL TAX/ TOURIST TAX
The local tax/ visitor's tax in Serfaus-Fiss-Ladis is € 2.60 per person and night.
For bookings for the year 2023: All persons born up to and including 2007 are subject to local tax.
For bookings for the year 2024: All persons born up to and including 2008 are subject to local tax.
The local tax/visitor's tax obligation refers to the arrival date, not to the booking date!
The guest is liable for incorrect personal data.
PARKINK
Parking spaces are available in front of the house. If you are arriving with several cars, we ask that you make a reservation in good time.
PRICES
The prices apply to the specified number of people, including SUPER. SUMMER. MAP, excl. local tax and plus final cleaning.
Surcharge for multiple people as booked, including children.
RECEPTION
The reception is for all houses in Unterdorf 43 in Ladis
You can find the opening hours in your SuitePad in your apartment, lodge and chalet
We are available for you by phone and WhatsApp on: 0043 664 533 20 30
Cancellation policy
In case of cancellation or interruption of stay, the cancellation fee will be calculated as follows:
- 3 months to 1 month before departure: 40% of the total price
- 1 month to 1 week before departure: 70% of the total price
- In the last week before departure: 90% of the total price
- In case of cancellation 1 day before arrival or no-show 100% of the total price
The right of withdrawal according to § 18 para. 1 Z 10 FAGG does not apply, instead the Austrian Hotel Contract Conditions AGBH 2006 apply. Room cancellations are only valid in writing.
In the event of late arrival or early departure, overnight stays not used will also be charged.
NO REFUNDABLE RATE
Are non-refundable bookings
In case of cancellations or changes, Non-refundable.
In case of no-show: Non-refundable.
Cancellation protection
From experience we know that despite all the joy of the booked holiday, something can always come up at short notice. In order to avoid costs and trouble, we recommend that you take out cancellation insurance: We recommend taking out Hotelstorno Plus or the comprehensive Hotelstorno Premium insurance (including accident benefits) as a precaution against cancellation, early departure and mountain rescue (including helicopter rescue).
Are you insured via your credit card? Travel insurance is included as standard with many credit cards. Beware, this is usually only valid for the cardholder, which in the event of cancellation means that only the cardholder's share is replaced and the rest of the family is often uninsured. Please check whether you are adequately insured. You can get more information from your credit card company.
A Covid19- disease is not a reason for free cancellation!
Play it safe when planning your holiday and make use of the protection offered by European travel insurance. More information can be found here.
SUPER. SOMMER. CARD.
is from June 17 to October 22, 2023 and from June 15 to October 20, 2024
included in our ALPENRESORTS LADIS Deluxe.
FORGOTTEN ITEMS
are kept until the end of the season. If we don't receive a message by then, they will be donated to charity.
(will not be forwarded by post or parcel service)
MORE INFORMATION & CHANGES
Package weeks we ask you to book in advance!
Price changes, misprints and errors as well as changes to the offer reserved.
We reserve the right to adjust the tariffs in the event of unforeseen price increases due to the current situation. Please understand that!
We communicate standard prices (AB) on our price list. The prices are calculated according to occupancy/availability in the various categories and seasons
The General Terms and Conditions of the Austrian Hotel Industry AGBH 2006 apply to us.